Howard_ > Please wait while I escalate the chat to out of warranty Sony Support team. Howard_ > We are the chat support team for Sony VAIO inwarrnty computer. Howard_ > Thank you for the information, Buehla.īuehla Grainger > thank you are very nice Howard_ > May I know the date of purchase of the computer? Thank you.īuehla Grainger > i think it was 4 ytears agoīuehla Grainger > it was februayr i think Howard_ > Thank you for providing the exact model # of the computer. Howard_ > The notebook model # begins with the letters "VGN" or "VPC" and are located on a small label on the frame around the LCD or above the keyboard. Howard_ > Could you please let me know the model # of the computer? I'll be glad to assist you with this.īuehla Grainger > im using my grandsons computerīuehla Grainger > my laptop will notelet me in I'm sorry that the computer is not working as expected.
Please allow me a moment to review your concern.īuehla Grainger > Hello, tyra was workign with me Tyra_ > Please wait, while the problem is escalated to another analyst Tyra_ > Our VAIO Computers are supported by our dedicated VAIO support team and I would like to escalate this chat to the concerned team. Tyra_ > Are you rferring our VAIO computer?īuehla Grainger > 2050 Kenny Road, Columbus, OH 43221 Please allow me a moment to review your concern.
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